Having inclusive conversations

The ability to have inclusive conversations is also crucial to enhance a sense of belonging (Winters, 2020).

Ten foundational conditions are identified foster equity, empathy and belonging across different dimensions of diversity.

These are:

• Be aware of the challenges faced by minority groups and the efforts those in positions of authority must make to recognise and be sympathetic to these struggles.

• Co-produce team norms for what is considered to be a “safe space.”

• Prioritise trust, respect and professionalism within the team.

• Allocate time and space for individuals to feel, understand and process their emotions.

• Use appropriate language to convey the importance of inclusive conversations as an essential element of change.

• Acknowledge and communicate to team members that feelings of safety and bravery can vary among different identity groups.

• Actively listen to and validate the experiences of diverse identity groups.

• Recognise that not everyone possesses the appropriate vocabulary to articulate their thoughts, emotions or observations; therefore, be open to the fact that some colleagues may need to learn.

• Be mindful of your biases that might contribute to an inequitable environment; awareness is the first step towards change.

• Become an ally for minorities and marginalised groups.