References

Organisational Resilience References

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Quinn, A., Ji, P., & Nackerud, L. (2019). Predictors of secondary traumatic stress among social workers: Supervision, income, and caseload size. Journal of Social Work, 19(4), 504-528. https://doi.org/10.1177/1468017318762450

Robert, G., Philippou, J., Leamy, M., Reynolds, E., Ross, S., et al. (2017). Exploring the adoption of Schwartz Center Rounds as an organisational innovation to improve staff well-being in England, 2009–2015. BMJ Open7(1), p.e014326. https://bmjopen.bmj.com/content/7/1/e014326 

Robbins, J. M., Ford, M. T., & Tetrick, L. E. (2012). Perceived unfairness and employee health: A meta-analytic integration. Journal of Applied Psychology97(2), 235–272. https://doi.org/10.1037/a0025408 

Russell, E., Jackson, T., Fullman, M. & Chamakiotis, P. (2023) Getting on top of work-email: A systematic review of 25 years of research to understand effective work-email activity. Journal of Occupational and Organisational Psychology https://doi.org/10.1111/joop.12462

Sahib, A., Chen, J., Cárdenas, D., & Calear, A. L. (2023). Intolerance of uncertainty and emotion regulation: A meta-analytic and systematic review. Clinical Psychology Review101, 102270. https://doi.org/10.1016/j.cpr.2023.102270

Samuel, M (2020). Four in ten social workers anticipate quitting profession within five years on back of high stress and caseloads. Community Care https://www.communitycare.co.uk/2020/09/04/four-ten-social-workers-anticipate-quitting-profession-within-five-years-back-high-stress-caseloads/

Samuel, M. (2020). Third of social workers considering quitting profession in wake of COVID, finds survey. Community Care https://www.communitycare.co.uk/2020/07/10/third-social-workers-considering-quitting-profession-wake-covid-finds-survey/

Schofield, G., & Beek, M. (2014). The Secure Base Model: Promoting Attachment and Resilience in Foster Care and Adoption. BAAF.

Schraer, R. (2014). Six out of 10 social workers would not recommend their workplace. Community Care. www.communitycare.co.uk/2014/10/01/six-10-social-workers-recommend-workplace

Scottish Social Services Council and NHS Education for Scotland. (2016). Appreciative Inquiry resource pack. SSSC. https://lms.learn.sssc.uk.com/pluginfile.php/56/mod_resource/content/1/bcciw-flr-8.pdf  

Senge, P. M. (1992). Mental models. Planning Review20(2), 4–44. https://doi.org/10.1108/eb054349 

Shafir, R (2003). The Zen of Listening: Mindful Communication in the Age of Distraction. Quest Books. 

Short, E., Kinman, G., & Baker, S. (2020). Evaluating the impact of a peer coaching intervention on well‐being among psychology undergraduate students. Coaching Researched: A Coaching Psychology Reader, 285-296. https://doi.org/10.1002/9781119656913.ch15

Siegrist, J. (2002). Effort-reward imbalance at work and health. In P. Perrewe  & D. Ganster (Eds.), Historical and current perspectives on stress and health research in occupational stress and wellbeing, Vol. 2 (pp. 261-291). Emerald Group Publishing.

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Stevenson, L. (2017). Serious success reviews: How a council is using positive outcomes to reflect on social work practice. Community Care. www.communitycare.co.uk/2017/12/06/serious-success-reviews-council-using-positive-outcomes-reflect-social-work-practice 

Stevenson, L. (2019). Hotdesking not compatible with social work, 86% of social workers say. Community Care. www.communitycare.co.uk/2019/02/21/hotdesking-compatible-social-work-86-social-workers-say

Stone, C., Horan, S., & Flaxman, P. (2018). What does the future hold? Investigating the benefits and challenges of agile and remote working [Conference paper]. CIPD Applied Research Conference 2018. https://www.cipd.co.uk/Images/investigating-the-benefits-and-challenges-of-agile-and-remote-working_tcm18-57296.pdf 

Sweeney, C & Bothwick F. (2016) Inclusive Leadership: The definitive guide to developing and executing an impactful diversity and inclusion strategy. Pearson Books.

Szeles, H. M. (2015). Developing emotional intelligence in student nurse leaders: A mixed methodology study. Asia-Pacific Journal of Oncology Nursing, 2(2), 89–98. https://doi.org/10.4103/2347-5625.157575 

Tate, W. (2013). Managing Leadership from a Systemic Perspective. Centre for Progressive Leadership, London Metropolitan University. www.systemicleadershipinstitute.org/wp-content/uploads/2017/11/CPL-white-paper-09-January-2013.pdf 

Tehrani, N., (2020). Taking Trauma Related Work Home: Advice for Reducing the Likelihood of Secondary Trauma. British Psychological Society. https://www.noreentehrani.com/post/taking-trauma-related-work-home-advice-for-reducing-the-likelihood-of-secondary-trauma

Tonarelli, A., Cosentino, C., Tomasoni, C., Nelli, L., Damiani, I., et al. (2018). Expressive writing: A tool to help health workers of palliative care. Acta Biomed, 89(6-S), 35–42. https://doi.org/10.23750/abm.v89i6-S.7452 

Travis, D. J., Lizano, E. L., & Mor Barak, M. E. (2016). ‘I’m so stressed!’: A longitudinal model of stress, burnout and engagement among social workers in child welfare settings. The British Journal of Social Work, 46(4), 1076–1095. https://doi.org/10.1093/bjsw/bct205 

Treisman, K. (2018). Becoming a more culturally, adversity, and trauma-informed, infused, and responsive organisation. Winston Churchill Memorial Trust. https://www.wcmt.org.uk/sites/default/files/report-documents/Treisman%20K%202018%20Final.pdf  

Tripp, D. (2011). Critical Incidents in Teaching: Developing Professional Judgement. Routledge.

Trougakos, J. P., & Hideg, I. (2009). Momentary work recovery: The role of within-day work breaks. Research in Occupational Stress and Well Being, 7, 37–84.   https://doi.org/10.1108/S1479-3555(2009)0000007005 

Turner, A. (2020). Most social workers say COVID-19 has negatively hit their work and the lives of those they support. Community Care. https://www.communitycare.co.uk/2020/05/28/social-workers-say-coronavirus-negatively-affected-services-people-they-support/

van der Riet, P., Levett-Jones, T., & Aquino-Russell, C. (2018). The effectiveness of mindfulness meditation for nurses and nursing students: An integrated literature review. Nurse Education Today, 65, 201–211. https://doi.org/10.1016/j.nedt.2018.03.018 

van Heugten, K. (2009). Bullying of social workers: outcomes of a grounded study into impacts and interventions. The British Journal of Social Work, 40, 2, 638-655. https://doi.org/10.1093/bjsw/bcp003

van Heugten, K. (2021). Social work and workplace bullying, emotional abuse and harassment. Handbook of Workplace Bullying, Emotional Abuse and Harassment. Springer.

Waters, L. (2012). Predicting job satisfaction: Contributions of individual gratitude and institutionalized gratitude. Psychology3(12A), 1174–1176. https://doi.org/10.4236/psych.2012.312A173 

Webber, A. (2019). Hot desking affects wellbeing for eight in 10 office workers. Personnel Today. www.personneltoday.com/hr/hot-desking-affects-wellbeing-for-eight-in-10-office-workers/ 

West, M. A. (2020). Compassionate and collective leadership for cultures of high-quality care. In Connecting Healthcare Worker Well-being, Patient Safety and Organisational Change: The Triple Challenge. Springer 207-225.

West, M. A., & Chowla, R. (2017). Compassionate leadership for compassionate health care. In Compassion (pp. 237-257). Routledge. 

Whitney, D. & Cooperrider, D. (2012). Appreciative Inquiry: A Positive Revolution in Change. ReadHowYouWant.

Williamson, V., Murphy, D., Phelps, A., Forbes, D., & Greenberg, N. (2021). Moral injury: the effect on mental health and implications for treatment. The Lancet Psychiatry, 8(6), 453-455.

Williamson, V., Murphy, D., & Greenberg, N. (2020). COVID-19 and experiences of moral injury in frontline key workers. Occupational Medicine, 70(5), 317–319. https://doi.org/10.1093/occmed/kqaa052 

Winters, M. (2020). Inclusive Conversations: Fostering Equity, Empathy and Belonging Across Differences. Berrett-Koehler Publishers

Zulkarnain, Z., Ginting, E. D., Adnans, A. A., & Sianturi, M. M. (2024). Organisational justice and work-family conflict: Impact to quality of work life. SA Journal of Human Resource Management22, 2393. https://hdl.handle.net/10520/ejc-sajhrm_v22_n1_a2393

Personal resilience strategies: References

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Benson, J., & DeMaria Barry, T. (2011). Personal Kanban: Mapping work, navigating life. Modus Cooperandi Press.

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Jiménez‐Fernández, R., Corral‐Liria, I., Trevissón‐Redondo, B., Lopez‐Lopez, D., Losa‐Iglesias, M., & Becerro‐de‐Bengoa‐Vallejo, R. (2022). Burnout, resilience and psychological flexibility in frontline nurses during the acute phase of the COVID‐19 pandemic (2020) in Madrid, Spain. Journal of Nursing Management30(7), 2549-2556. https://doi.org/10.1111/jonm.13778

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Khaw, K. W., Alnoor, A., Al-Abrrow, H., Tiberius, V., Ganesan, Y., & Atshan, N. A. (2023). Reactions towards organizational change: a systematic literature review. Current Psychology42(22), 19137-19160. https://doi.org/10.1007/s12144-022-03070-6

Kinman, G. (2022). Supporting practitioner wellbeing. Research in Practice. https://www.researchinpractice.org.uk/media/jf1ddhdw/supporting_practitioner_wellbeing_pg_web.pdf

Kinman, G., & Grant, L. (2022). Being ‘good enough’: Perfectionism and well-being in social workers. British Journal of Social Work52(7), 4171-4188. https://doi.org/10.1093/bjsw/bcac010

Kinman, G. & Grant, L. (2020). Emotional demands, compassion and mental health in social workers. Occupational Medicine, 20(2), 89–94. https://doi.org/10.1093/occmed/kqz144 

Kinman, G., Dovey, A. & Teoh, K. (2023). Burnout in healthcare: risk factors and solutions. Society of Occupational Medicine. https://www.som.org.uk/sites/som.org.uk/files/Burnout_in_healthcare_risk_factors_and_solutions_July2023.pdf

Kinman, G., Grant, L., & Kelly, S. (2019a). ‘It’s my secret space’: The benefits of mindfulness for social workers. The British Journal of Social Work, 50, 3, 758-777 https://doi.org/10.1093/bjsw/bcz073

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Li, B. & Yee, A. (2022). Understanding videoconference fatigue: A systematic review of dimensions, antecedents and theories. Internet Research, 33, 2, 796-819 https://doi.org/10.1108/INTR-07-2021-0499

Maddock, A., McGuigan, K., McCusker, P. & Kellock J. (2023). The mindfulness-based social work and self-care programme. Clinical Social Work Journal, https://doi.org/10.1007/s10615-023-00897-9

Martin, S. R., Fortier, M. A., Heyming, T. W., Ahn, K., Nichols, W., Golden, C., … & Kain, Z. N. (2022). Perfectionism as a predictor of physician burnout. BMC health services research22(1), 1425. https://doi.org/10.1186/s12913-022-08785-7

Maslach, C., & Leiter, M. P. (2016). Burnout. In Stress: Concepts, Cognition, Emotion, and Behavior (pp. 351-357). Academic Press.

Mason, B. (2022). Towards positions of safe uncertainty. Human Systems2(2), 54-63. https://doi.org/10.1177/26344041211063125

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Jay Miller, J., Lee, J., Niu, C., Grise-Owens, E., & Bode, M. (2019). Self-compassion as a predictor of self-care: A study of social work clinicians. Clinical Social Work Journal47, 321-331. https://doi.org/10.1007/s10615-019-00710-6

Morrison, R. L., & Macky, K. A. (2017). The demands and resources arising from shared office spaces. Applied Ergonomics60, 103–115. https://doi.org/10.1016/j.apergo.2016.11.007 

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NICE. (2020). Using mindfulness to support mental wellbeing at work for children’s social care front line practitioners. NICE shared learning database. https://www.nice.org.uk/sharedlearning/using-mindfulness-to-support-mental-wellbeing-at-work-for-children-s-social-care-front-line-practitioners

Peters, S. (2012). The Chimp Paradox. Vermilion.

Peterson, C., & Seligman, M. E. (2004). Character Strengths and Virtues: A Handbook and Classification (Vol. 1). Oxford University Press.

Procaccia, R., Segre, G., Tamanza, G., & Manzoni, G. M. (2021). Benefits of expressive writing on healthcare workers’ psychological adjustment during the COVID-19 pandemic. Frontiers in Psychology12, 624176. https://doi.org/10.3389/fpsyg.2021.624176

Proyer, R. T., Gander, F., Wellenzohn, S., & Ruch, W. (2015). Strengths-based positive psychology interventions: A randomized placebo-controlled online trial on long-term effects for a signature strengths-vs. a lesser strengths-intervention. Frontiers in Psychology6, 456. https://doi.org/10.3389/fpsyg.2015.00456

Richardson, R. F. (2010). 360-degree feedback: Integrating business know-how with social work values. Administration in Social Work34(3), 259-274. https://doi.org/10.1080/03643107.2010.480933 

Russell, E., Jackson, T., Fullman, M. & Chamakiotis, P. (2023) Getting on top of work-email: A systematic review of 25 years of research to understand effective work-email activity. Journal of Occupational and Organisational Psychology https://doi.org/10.1111/joop.12462

Sexton, J. D., Pennebaker, J. W., Holzmueller, C. G., Wu, A. W., Berenholtz, S. M., Swoboda, S. M., Prononvost, P. J., & Sexton, J. B. (2009). Care for the caregiver: Benefits of expressive writing for nurses in the United States. Progress in Palliative Care, 17(6), 307–312. https://doi.org/10.1179/096992609X12455871937620

Shafir, R (2003). The Zen of Listening: Mindful Communication in the Age of Distraction. Quest Books. 

Short, E., Kinman, G., & Baker, S. (2020). Evaluating the impact of a peer coaching intervention on well‐being among psychology undergraduate students. Coaching Researched: A Coaching Psychology Reader, 285-296. https://doi.org/10.1002/9781119656913.ch15

Tonarelli, A., Cosentino, C., Tomasoni, C., Nelli, L., Damiani, I., Goisis, S., Sarli, L., & Artioli, G. (2018). Expressive writing: A tool to help health workers of palliative care. Acta Biomed, 89(6-S), 35–42. https://doi.org/10.23750/abm.v89i6-S.7452 

Travers, C. J. (2022). Reflective Goal Setting: An Applied Approach to Personal and Leadership Development. Springer.

Trougakos, J. P., & Hideg, I. (2009). Momentary work recovery: The role of within-day work breaks. Research in Occupational Stress and Well Being, 7, 37–84.   https://doi.org/10.1108/S1479-3555(2009)0000007005 

van der Riet, P., Levett-Jones, T., & Aquino-Russell, C. (2018). The effectiveness of mindfulness meditation for nurses and nursing students: An integrated literature review. Nurse Education Today, 65, 201–211. https://doi.org/10.1016/j.nedt.2018.03.018 

Waters, L. (2012). Predicting job satisfaction: Contributions of individual gratitude and institutionalized gratitude. Psychology3(12A), 1174–1176. https://doi.org/10.4236/psych.2012.312A173 

Williamson, V., Murphy, D., & Greenberg, N. (2020). COVID-19 and experiences of moral injury in frontline key workers. Occupational Medicine, 70(5), 317–319. https://doi.org/10.1093/occmed/kqaa052

Wood, A. M., Froh, J. J., & Geraghty, A. W. A. (2010). Gratitude and well-being: A review and theoretical integration. Clinical Psychology Review, 30, 890–905. https://doi.org/10.1016/j.cpr.2010.03.005 

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