Walking the floor

Listening mindfully

Using Appreciative Inquiry

Tree of life exercise

Appreciating practitioners as individuals: using one-page profiles

Celebrating success using sparkling moments

Expressing appreciation by being grateful

Promoting a culture in which your workforce feel appreciated is essential for organisational resilience. This is when:

<p>Recognising employees for going above and beyond in their roles is highly motivating and helps protect against stress and burnout. Promoting a culture where your workforce feels appreciated is the second Key Foundational Principle <span style="font-weight: 400;">(KFP)</span> for resilience.</p>



<p><em>Tips for giving SMART feedback</em></p>



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<li>Be clear: Make sure you are clear in the feedback you provide.</li>
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<li>Be specific: Focus on what you have noticed that people have done well, or what they could improve on. If improvement is required, make sure you let them know that it is linked to a specific issue not their general performance.</li>
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<li>Be real and realistic: Your authenticity will ensure that feedback is well received, so avoid giving feedback unless you really believe it is necessary or deserved. Make sure you give concrete and constructive feedback that is realistic and will help people achieve a goal.</li>
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<li>Timely: Feedback should be provided at the right time. If you wait too long, it may seem random or ill considered. Moreover, praising every small action can appear overly ingratiating and superficial.</li>
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Giving SMART feedback


<p><em>Celebrating success in team meetings</em></p>



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<p>It is important to ensure that positive feedback is shared with colleagues. Sharing personal success stories in team meetings (whether face-to-face or online) is a good way to celebrate achievements and embed the learning. To do this successfully, it might help to ask people to send details of their achievements to team leaders in advance, as people are often reluctant to speak up in public – especially about their successes. </p>



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<p>Asking team members to record examples of inspirational practice that they have observed in their teams can also motivate others and encourage learning and personal growth. </p>



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<p>In time, celebrating achievements should become embedded in the team culture. It is also worth considering celebrating non-work achievements as this can also help people feel valued.</p>


Celebrating success

Make improvements that are visible, no or low cost to implement and contribute to organisational, team or individual resilience quickly.

Sense Of Appreciation

Quick Wins

Core Actions

Definitions