Making the most of feedback

Reflective pause:

How has your approach to receiving and integrating feedback evolved over time?  What strategies have you found most effective in using feedback to enhance your personal and professional growth?

While focusing on strengths is crucial, it is equally important to acknowledge and address constructive feedback. Feedback serves not only to evaluate current performance but also a way to help you advance professionally. However, receiving challenging feedback can evoke feelings of anxiety or distress, which are normal human responses, particularly when striving for success.

Choosing a feedback giver (assessor) whom you like and respect is essential. Knowing that the individual has your best interests at heart increases the likelihood of embracing the feedback provided.  Additionally, preparing for feedback and communicating to the assessor what would contribute to your professional development can be beneficial.  

Here are some tips to help you to prepare for feedback and maximise its benefits:

• Approach with an open mind: Be receptive to feedback, regardless of whether it is positive or constructive. Embrace it as an opportunity for growth and improvement.

• Think before responding: Take a moment to pause to consider your response when receiving feedback. Recognise that your ‘chimp brain’, which reacts instinctively and emotionally, may perceive feedback as a threat to your self-esteem or identity. 

• Seek clarification when unsure: If the feedback is unclear, ask the assessor for specific examples or further information.
  

• Listen actively: Respectfully listen to the assessor.

• Identify patterns: Look for recurring themes in the feedback you receive to pinpoint areas for improvement.

• Set goals: Use feedback to set actionable goals by establishing specific, measurable objectives that address the areas highlighted.

• Seek support: If needed, seek support from mentors, colleagues, or professionals to help you address areas identified in the feedback. 
  

• Implement changes: Act on the feedback by implementing changes or adjustments to your behaviour, performance, or approach. 

• Monitor progress: Regularly assess your progress towards addressing the feedback and evaluate the impact of any changes made.

• Express your gratitude: Show appreciation to those who provide you with feedback, regardless of its nature. This gesture encourages ongoing feedback and strengthens professional relationships.

• Give feedback: Offer constructive feedback to others to contribute to a culture of continuous improvement and mutual growth.